Fraktpolicy

Shipping time

US standard shipping times are 2-5 business days and economy shipping times are 4-8 business days.*

In addition to the shipping times below, please allow 2-3 business days for order processing and production (as each item is made to order).

Kindly also note that during holidays or sick days order processing and production times are 2-5 business days on average.

*Shipping to Alaska, Hawaii, Puerto Rico and unincorporated territories of the United States can take additional 7 – 12 business days.

Shipping address 

Please note that Conscious Evolution Crew does not provide address validation services. Therefore, it is your (the customer's) responsibility to provide an accurate US shipping address. The shipping address must be exclusively in Latin characters.

Delivery to PO boxes is currently unavailable. Any order with PO box address will be declined.

Tracking

Upon placing your order, you will receive an order confirmation e-mail with an order ID. Once your order has been shipped you will also receive a shipping confirmation e-mail with an UPS tracking number.

Lost packages 

In case a package has been lost, the first thing to do is to check whether the submitted address is 100% accurate. Even a single missing letter or number can cause a delivery failure.

If the address is correct, please make sure to contact your local post office. Occasionally, upon arriving at the destination city, the package is stored at the local post office and the recipient has to collect the package from there.

After both of these steps have been completed, please reach out to ConsciousEvolutionCrew@gmail.com and we will do our best to help you. If no error was on your part and if the complaint has been submitted within 20 days from when the package was supposed to be delivered, we will replace the order for you.

For questions about returns and refunds please see our Refund policy.

Other

For any other questions about your order, please contact ConsciousEvolutionCrew@gmail.com.